🔄 Return & Exchange Policy

Due to the nature of attar and perfume products, we follow a strict quality policy.

• ❌ No returns or refunds once the product has been opened or used.

• ✅ Exchange is only possible if:

  • The wrong product was delivered

  • The product was damaged during delivery

To request an exchange:

• Contact us within 24 hours of receiving the parcel

• Provide clear photos/videos of the issue

Approved exchanges will be processed within 3–5 working days.